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  • Home
  • What We Do
    • Our Services
    • Safe Harbour Project
    • Counselling Overview
    • Our Counselling Rooms
    • Private Counselling
    • Advice for Parents
    • Information for Schools
  • Get Involved
    • Support Us
    • Friends of TMOP
    • Events Calendar
    • Fundraising Pack
    • Vacancies
    • Volunteer
  • About Us
    • About
    • Our Strategy
    • Our Team
    • Trustees
    • Our Funders
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The Moving on Project | Cookie Policy

Last updated 3rd June 2025

This Cookie Policy explains exactly which cookies and storage technologies The Moving On Project uses on this website, why we use them, and how you can control them. We are committed to transparency — particularly because many of our visitors are young people.

What are cookies?

Cookies are small data files stored on your device when you visit a website. We also use localStorage — a similar browser storage mechanism — to remember your cookie preferences without sending data to our servers.

Cookies we use

1. Essential cookies (always active)

These cookies are strictly necessary for the website to function securely. They cannot be switched off.

Cookie name Purpose Duration
session Flask session cookie — keeps you securely logged in and maintains your form submission state. Session (deleted when browser closes)
csrf_token CSRF protection token — prevents cross-site request forgery attacks on our forms. Session
tmop_cookie_consent (localStorage) Stores your cookie preference ("accepted" or "essential") so we don't ask again on every visit. Permanent (until you clear browser storage)

2. Third-party cookies — reCAPTCHA (essential)

Our contact and referral forms are protected by Google reCAPTCHA v2/v3 to prevent spam and bot submissions. Google may set cookies and use browser fingerprinting as part of this service.

  • Provider: Google LLC
  • Cookie names: _GRECAPTCHA, NID
  • Duration: up to 6 months
  • More information: reCAPTCHA FAQ

3. Optional cookies — Google Maps (requires consent)

Our Contact page embeds a Google Maps widget to show our Fareham office location. This only loads after you click Accept all in our cookie banner. If you choose Essential only, a text address is shown instead.

  • Provider: Google LLC
  • Cookie names: NID, CONSENT, SOCS and others set by Google
  • Duration: up to 2 years
  • More information: Google Privacy Policy

4. Analytics — Grafana Faro (performance monitoring)

We use Grafana Faro for anonymous performance monitoring — measuring page load times and catching JavaScript errors. Faro does not track individuals and does not set cookies; it sends anonymised telemetry from your browser to our Grafana Cloud instance.

  • Provider: Grafana Labs
  • Data collected: page load timings, JavaScript errors, browser type (anonymised)
  • No cookies set

Managing your preferences

You can change your cookie preference at any time by clearing your browser's localStorage for this site, which will cause the cookie banner to re-appear on your next visit. You can also manage cookies through your browser settings:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari

Contact us

If you have questions about this policy, please contact us via our contact page or write to us at:

The Moving On Project, Trinity Street, Fareham, Hampshire, PO16 7SJ
Our Partners & Regulators
Hampshire Youth Access Partner Fundraising Regulator

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Our Location

The Moving On Project
163 West Street
Fareham, PO16 0EF

Contact Us

Email:
info@the-mop.org
Phone:
01329 822 331
07789 802 300

Copyright 1993– The Moving On Project. All rights reserved. Charity No. 1147632

We use cookies to improve your experience and monitor site performance. See our Cookies Policy for details.