Frequently Asked Questions

We offer a counselling service to 11-25 year olds from Fareham, Gosport, Portsmouth and the surrounding areas.

You can call us on 01329 822331 or complete a referral form (link)

Sometimes, just talking confidentially without being judged can really help us process what is happening in our lives. You may want to understand a problem or worry and deal with difficult situations in a more positive way. We believe that you are the expert about yourself and we can support you to find the answers that you are looking for. Everything is confidential, this means we provide a safe space to talk about whatever is on your mind. Every conversation is kept private. We pride ourselves on keeping things confidential – it is central to how we work.

You will see a professional counsellor who specialises in working with 11-25 year olds. All our counsellors are members or Accredited members of the BACP and work to the BACP ethical code.

We will try and make sure that you see the most appropriate counsellor for you. If you specifically want a female counsellor please let us know during the referral, or Initial telephone call with a counsellor.

The majority of our counselling work is at our centre in Fareham, The Xperience Youth Centre, Trinity Street, PO16 7SJ

Sometime we are asked by our clients or by external agencies to write reports, attend meetings, or share information on the progress made in counselling or other services. We are not normally in a position to do this because of our duty of confidentiality to our clients However, we can in some circumstances, and on receipt of written consent from the client(s) who attended a service, provide brief information about the dates and number of sessions attended.

We offer 5 counselling sessions and an Initial Assessment as a standard, Sometimes the client may need more or less sessions and this will be assessed on a case by case basis.

We aim to keep our waiting times as short as possible but there are many factors that can determine the wait such as: time of year, age of young person, your counselling need and the type of service delivery